Landmark Honda Summary
Landmark Honda was established in 1983. It is a part of the Rosenthal organization. The dealership is a member of the Better Business Bureau and is in good standing. Landmark Honda is located on Duke Street near Landmark Mall off of 395. Its location is ideal for Honda car shoppers in Northern Virginia since its location is nearby the Capital Beltway.
Mr. Joe Waldman is the General Manager of the dealership. Landmark Honda has a service and parts department. Sheehy Honda, Bill Page Honda and Fairfax Honda are its closest competition.
According to their website - landmarkhonda.com (March 20, 2007), Landmark Honda has 583 new Honda vehicles in stock. They are also showing 113 pre-owned vehicles in stock. Compared to Bill Page Honda new car inventory (seen from its website), Landmark has over five times more new Honda cars and trucks in stock. |
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5125 Duke St
Alexandria, 22304
(703) 823-8000
Internet Manager:
Laurie Faust
Service Manager:
Larry Shifflett
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Sales Hours
| Mon-Sat |
9:00 AM - 9:00 PM |
| Sun |
12:00 PM - 6:00 PM |
Service Hours
| Mon-Fri |
8:00 AM - 6:00 PM |
| Sat |
8:00 AM - 3:00PM |
| Sun |
Closed |
Update Business Information |
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Buyer Beware!!!
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By handymanalex | 8/8/08 at 11:38 AM
I went to Landmark Honda for a new Civic because their advertising flyers promised a "fair price" and "the highest trade values in the D.C. area". They saw me coming a mile away and took me to the cleaners! I discovered that their idea of a "fair price" is $MSRP + $635 destination fee + $385 processing fee + $600 dealer appearance package (wheel locks, mud flaps and pinstripes) + taxes, tag, etc. Their idea of "highest trade value" was to offer $1200 on a Civic trade-in with a Kelly Blue Book trade-in value of $3000, which they then listed for sale the next week for $6500. I got caught up in the process and ended up paying about $3000 more than I should have. During the process, their salesman taunted me by pointing out that I was listed in his email address book as a "Hot Prospect". When it was his turn, the sales manager insulted me by asking more than the high price the salesman had quoted. Finally, the finance guy treated me with an air of contempt at being so stupid as to agree to the deal.
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Oversold
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By Chuck | 7/16/08 at 6:34 PM
Poor selling experience. High pressure tactics. They pulled my elderly parents back in after they left over a $500 dealer add-on that they did not want. After brow-beating them, they convinced them to split the cost. I was furious, because it was something they did not want, or need. My dad is a cancer patient and in chemo so ended up being very stressed over it. We've bought 6 cars from them over 14 years, and this deal ends it all, over $250. I went back the next day to talk to them, and they would not budge: "we're sales, guy. That's what we do" was their reply. We will never set foot at this line of dealers again..
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Bait & Switch
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By britinva | 12/15/07 at 11:13 PM
I went in to purchase my new Accord V6 EX-L from the internet salesperson at Landmark Honda, VA. I had already agreed to a price via email of $200 below invoice on this car with no processing fee, and no appearance package, but when I'd asked for that to be confirmed in writing they backed away from that deal and started pushing just invoice price and then they could waive the other fees and packages. I smelled a rat but was willing to buy at that price still.
Anyway, I went in today to do the deal and I'm told by the sales person that the manager who authorized the price of invoice + TTL was out and the current manager wanted the $299 processing fee and the $495 appearance package.
They refused to honor their own deal and in a matter of a day they pushed up the price on the car $1,000. All the managers there and the internet sales person I dealt with are crooks. They are out to con the customer. I was disgusted by how they treat their customers. If they weren't going to sell me the car at the negotiated price they should have never offered it to me. Nobody forced them to offer $200 below invoice or even invoice for that matter.
Buyer beware of Landmark Honda, VA. They are out to scalp you. They are very arrogant and rude and I'm taking my business elsewhere, to a dealer that isn't full of bs and out to con their customers.
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never again
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By xtrustno1 | 8/15/07 at 8:53 PM
I had a TERRIBLE experience! and it keeps getting worse. A few examples: I was sold something in my appearance package that they don't make for the model I bought. Good thing I noticed - because when I came to pick up my car from the service dept, the ticket said it was done!! I thought I was buying the Honda care extended warranty, when I actually ended up with a 3rd party. I bought the Honda Care from another dealership. When the finance office convinced me to come in and work up a new deal with them because I wasn't happy, they assured me that canceling my original Honda Care and going with them wouldn't hurt the other dealership at all. Big surprise - that was a lie! I will never do business with them again.
If you want REAL customer service - go to Sport Honda in Silver Spring. They treat me like I bought my car from them.
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Great Experience
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By margo2pld | 7/23/06 at 5:18 PM
I recently bout my 2006 Honda Accord from Landmark Honda. I had shopped a few dealers for the Accord and Landmark was right in the ballpark. Not only did they live up to their price quote the sent me via e-mail, but they also gave me a good deal on the extended warranty. I have referred a few close friends and family members and will continue to do so.
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Service
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By halys | 3/27/07 at 9:14 AM
We took our Honda SUV in for a 50K maintenance. Terry was extremely helpful in providing us service. Everything was explained thoroughly which made the experience very good.
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